For Travellers

You like to travel self-determinedly.  You know where to book a flight and a standard hotel room.  But you need some extra help and arrangements on your next trip.  For example, because you travel with children, limited mobility, in a wheelchair, with large pieces of luggage, or on a tight schedule.

Or you want to have a personal, unique and authentic travel experience – for example, related to your hobby or personal interests.

On Travelhands, you can book extra help and arrangements in the form of complementary travel services, such as airport transfer, individual tours, activities, lodging, baby equipment rental or personal travel assistance.

Your benefits:

• When you book these services ahead of your trip, you can spend your valuable holiday time enjoying yourself instead of wasting it on searching, waiting and more planning.
• On Travelhands, you book directly with service providers.  You can clarify your needs and wishes with them beforehand.  This avoids disappointment and misunderstandings.
• Travelhands helps you save time searching the Internet.  Travelhands features a comprehensive offer of complementary, personalized travel services on one website.  Targeted search functions help you find what you’re looking for quickly and easily.

Good to know:

• Prices on Travelhands are transparent and set by the suppliers.  Travelhands does not add margins or reseller fees.
• Travelhands does not annoy you with paid advertisements.

This is how it works:

Step 1. Find interesting offers
You can browse all offerings on Travelhands for free and without having to register.

Step 2. Connect with suppliers of your choice
Register as a "Traveller".  If you find an offer that interests you, click on the blue button "Contact this supplier" in the offer description.  Your contact request is non-binding.  We send you an e-mail with the supplier’s contact information immediately.  At the same time, we send the supplier an e-mail with your contact information.  The two of you can discuss the offer per e-mail or telephone and you decide whether you want to book or not.  You book directly with the supplier.

Step 3: Or post an enquiry yourself
If you can’t find what you are looking for on Travelhands, you can post a (non-binding) enquiry.  A supplier that wants to respond to your enquiry creates an ad hoc offer that is then forwarded to you automatically.  You decide which suppliers you want to contact.  Suppliers do not get your contact data without your permission.  To post an enquiry, click on "Post an enquiry", the blue button on the right side of the home page under the “For travellers” tab, or on the right side of this page.

Step 4: Rate your supplier
We kindly ask that you rate and comment on the service offerings that you made use of.  Rating a service offering is possible only for registered travellers after they made use of it - and only once.  This ensures fair and meaningful ratings.

Frequently asked questions

Please send us your questions at service(at)travelhands.eu